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Shipping & Delivery Policy

Order Processing Times

  • Standard Products: Processed and dispatched within 3–5 business days.

  • Custom & Hand-Embroidered Items: Crafted to order and take 2–3 weeks for production prior to dispatch.

Shipping Methods & Estimated Delivery

  • Standard Shipping: Delivered in 5–10 business days post-dispatch.

  • Express Courier (DHL / FedEx): Delivered in 3–5 business days post-dispatch.

  • Shipping Rates: Automatically calculated at checkout based on total weight and destination.

Tracking & Customs Responsibilities

  • Order Tracking: A tracking number will be emailed to you as soon as your shipment is dispatched.

  • Customs & Import Fees: International orders may incur customs duties, taxes, or import fees levied by the destination country. These charges are not included in our pricing and remain the sole responsibility of the customer.

Need Help with Your Order?

  • Email: Pipebandoutfitters@gmail.com

  • Response Time: We aim to respond to all inquiries within 24–48 hours.